Working with Services

You can manually start and stop appliance services.

To view all appliance services and their statuses, login to the CLI Manager, navigate to Administration > Services.

Use caution before stopping or restarting a particular service. Make sure that no important actions are being performed by other users using the service that must be stopped or restarted.

Some services, such as, LDAP Proxy auth, member source services, and so on, are available after they have been successfully configured on ESA.

In the Services dialog box, you can start, stop, or restart the following services:

Table 1. Appliance Services

ServicesESADSG
OS
Web UI, Secure Shell (SSH), Firewall, Real-time Graphs, SNMP Service, NTP Service, Cluster Status, Appliance Heartbeat* Server, Appliance Heartbeat* Client, Log Filter Server, Messaging System, Appliance Queues Backend, Docker, Rsyslog Service
LDAP
LDAP Server, Name Service Cache Daemon
Web Services Engine
Web Services Engine
Service Dispatcher
Service Dispatcher
Logging
 
Management Server, Management Server Database, Reports Repository, Reporting Engine
Policy Management
 
Policy Repository, HubController, PIM Cluster, Soft HSM Gateway, Key Management Gateway, Member Source Service, Meteringfacade, DevOps, Logfacade
For more information about the Meteringfacade and Logfacade services, refer to the section Services.
Reporting Server
 
Reports repository and reporting engine
Distributed Filesystem File Protector
 
DFS Cache Refresh
ETL Toolkit  
ETL Server
Cloud Gateway 
Cloud Gateway Cluster
td-agent
td-agent
Audit Store 
Audit Store Repository
Audit Store Management
Analytics 
Analytics, Audit Store Dashboards
RPS
 

* Heartbeat services are used to discover other appliance nodes present in the network. When Set operations, such as, set ESA communication or TAC are performed, then the available list of nodes are displayed due to this service. If these services are stopped, the available nodes are not visible while performing the above operations. However, the the IP address can be entered manually.
For the appliance-heartbeat-server a fixed port is not required. This is because this service is not listening for an incoming message.
Appliance-heartbeat-client allows listening the incoming messages and hence needs a fixed port, i.e., 10100.

You can change the status of any service when you select it from the list and choose Select. In the screen that follows the Service Management screen, select stop, start, or restart a service, as required.

When you apply any action on a particular service, the status message appears with the action applied. Press ENTER again to continue.

You can also use the Web UI to start or stop services. In the Web UI Services, you have additional options for stopping/starting services, such as Enable/Disable Auto-start for most of the services.

Important: Although the services can be started or stopped from the Web UI, the start/stop/restart action is restricted for some services, such as, networking, td-agent, docker, exim4, and so on. These services can be operated from the OS Console. Run the following command to start/stop/restart a service.

 /etc/init.d/<service_name> stop/start/restart

For example, to start the docker service, run the following command.

 /etc/init.d/docker start
Last modified : April 18, 2025