Using Network Troubleshooting Tools

Using the Network Troubleshooting Tools, you can check the health of your network and troubleshoot problems. This tool is composed of several utilities that allow you to test the integrity of you network. The following table describes the utilities that make up the Network Utilities tool.

Table 1. Network Utilities

Name
Using this tool you can...
How…
Ping
Tests whether a specific Host is accessible across the network.
In the Address field, type the IP address that you want to test.
Press ENTER.
TCPing
Tests whether a specific TCP port on a Host is accessible across the network.
In the Address field, type the IP address.
In the Port field, type the port number.
Select OK.
TraceRoute
Tests the path of a packet from one machine to another. Returns timing information and the path of the packet.
At the prompt, type the IP address or Host name of the destination machine.
Select OK.
MTR
Tests the path of a packet and returns the list of routers traversed and some statistics about each.
At the prompt, type the IP address or Host name.
Select OK.
TCPDump
Tests network traffic, and examines all packets going through the machine.
To filter information, by network interface, protocol, Host, or port, type the criteria in the corresponding text boxes.
Select OK.
SysLog
Sends syslog messages. Can be used to test syslog connectivity.
In the Address field, enter the IP address of the remote machine the syslogs will be sent to.
In the Port field, enter a port number the remote machine is listening to.
In the Message field, enter a test message. Select OK.
On the remote machine, check if the syslog was successfully sent.
Note that the appliance uses UDP syslog, so there is no way to validate whether the syslog server is accessible.
Show MAC
Finds out the MAC address for a given IP address. Detects IP collision.
At the prompt, type the IP address or Host name.
Select OK.
Last modified February 7, 2025