ESA Error Handling

The common errors encountered while working with ESA.

ESA appliance collects all logs that come from different Protegrity Servers. The following section explains the logs that you may find and the errors that you may encounter on the ESA.


Common ESA Logs

A list common logs found while working with the ESA.

Common ESA Errors

A list common error found while working with the ESA.

Understanding the Insight indexes

The contents of the various logs that are generated by the Protegrity products describe the working of the system. It helps understand the health of the system, identify issues, and help in troubleshooting.

Understanding the index field values

This section lists information about the various fields logged for the Protection, Policy, Application, Audit, Kernel, Security, and Verification logs. It helps you understand the information that is contained in the logs and is useful for troubleshooting the system.

Index entries

The index configuration, samples, and entry descriptions describe help identify and analyze the log entries in the indexes.

Log return codes

The log codes and the descriptions help you understand the reason for the code and is useful during troubleshooting.

Protectors security log codes

The log codes and the descriptions for all protectors. This log information helps analyze the results of the protection operations.

Policy audit codes

The following table explains the policy audit codes generated for policy-related operations. These logs are sent to ESA, and can be viewed in Discover, by logging into the ESA and navigating to Audit Store > Dashboard > Open in new tab, select Discover from the menu, and select a time period such as Last 30 days.

Additional log information

The descriptions for the details diaplayed in logs helps identify the type and reason for raising the log entry.

Last modified February 7, 2025