Prerequisites

To access the PPC CLI, ensure that the following prerequisites are met.

  • SSH Keys: The SSH private key that corresponds to the public key configured in the pty-cli pod is required.

  • Network Access: Ensure to have network connectivity to the cluster.

  • Resolve FQDN: Use Route 53 configuration on AWS to resolve the PPC FQDN specified during the installation to the internal load balancer. For more information, refer to Prerequisites.

For Linux/macOS Users

The private key to access the CLI pod will be in the /deployment/keys directory. The key file is authorized_keys.

From the /deployment/keys directory:

ssh -i authorized_keys -p 22 ptyitusr@<user-provided-fqdn>

With options to skip host key checking:

ssh -i authorized_keys -o StrictHostKeyChecking=no -o UserKnownHostsFile=/dev/null -p 22 ptyitusr@<user-provided-fqdn>

For Windows Users

The private key to access the CLI pod will be in the /deployment/keys directory. The key file is authorized_keys. Copy the key file to a directory on the local Windows machine.

  1. Using Windows SSH Client (Windows 10/11 with OpenSSH):

    ssh -i C:\path\to\copied\file\authorized_keys -p 22 ptyitusr@<user-provided-fqdn>
    
  2. Using PuTTY:

    • Host Name: <user-provided-fqdn>
    • Port: 22
    • Connection Type: SSH
    • Under Connection > SSH > Auth, browse and select your private key file (.ppk format)
    • Username: ptyitusr

Last modified : April 13, 2026