Prerequisites

Use Route 53 configuration on AWS to resolve the PPC FQDN specified during the installation to the internal load balancer.

  • Ensure that the instance is using the AWS-provided DNS server, such as, VPC CIDR + 2.
  • Verify that enableDnsHostnames and enableDnsSupport are set to true in the VPC settings.
  • Verify the Security Group of the load balancer. Ensure that Inbound traffic is allowed on the required ports, such as, 80 and 443, from the client instance’s IP or Security Group.
  • Keep the following information ready:
    • VPC ID: The ID of the VPC for the client instances and the Load Balancer. For example, vpc-0123456789.
    • Internal ELB DNS Name: The DNS name of the load balancer. For example, internal-abcdefghi123456-123456789.us-east-1.amazonaws.com.
    • Target FQDN: The FQDN for PPC. For example, mysite.aws.com.
  1. Find the AWS Load Balancer address.

    kubectl get gateway -A
    

    The output appears similar to the following:

    NAMESPACE     NAME       CLASS   ADDRESS                                                                           PROGRAMMED   AGE
    api-gateway   pty-main   envoy   internal-abcdefghi123456-123456789.us-east-1.elb.amazonaws.com   True 
    
  2. Map the PPC FQDN to the load balancer using Route 53.

For more information about configuring Route 53, refer to the AWS documentation.


Last modified : April 09, 2026