Upgrading the Agent to v1.2.0

Steps to upgrade the Agent

Upgrading from Protegrity Agent v1.0 (Helm chart 1.0.0 or 1.1.0) to v1.2.0 (Helm chart 2.0.0) performs a one-time migration of the embedded database from PostgreSQL 17 to PostgreSQL 18. The upgrade process also updates the database schema to the version required by Protegrity Agent v1.0.

Migrating conversation ownership

Steps to migrate conversation ownership

Preparing database credentials

Steps to prepare database credentials

Upgrading the Agent to v1.2.0

Steps to upgrade the Agent

Decommissioning the connection to PIM

Steps to decommission the connection to Protegrity Policy Information Management (PIM)

Migrating users

Steps to migrate users

Last modified : October 28, 2026